Privacy Policy for EssentialOilRollers.com
Effective Date: January 22, 2025
This Privacy Policy explains how Urte J Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, EssentialOilRollers.com (“the Website”). We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Data Controller
The data controller responsible for your personal data is:
Urte J Ltd
Caterina Str. 6,
Cyprus
Email: urtejltd@gmail.com
If you have any questions or concerns about how your personal data is handled, please contact us at the above email address.
2. Types of Data We Collect
We collect and process the following types of personal data:
- Personal Identification Information: Name, email address, postal address, phone number, and other similar identifiers.
- Transaction Data: Payment details, purchase history, billing information, and delivery addresses.
- Website Usage Data: IP address, browser type, device information, location, pages visited, time spent on the Website, and other data related to how you interact with the Website (via cookies or other tracking technologies).
- Communication Data: Any correspondence with us via email, contact forms, or customer support.
3. How We Collect Data
We collect personal data through the following methods:
- Directly from you: When you register on our Website, make a purchase, contact us, or sign up for our newsletter.
- Automatically: Through the use of cookies and other tracking technologies, we collect certain usage information as you browse our Website.
4. Purpose of Data Collection
We use your personal data for the following purposes:
- To provide and deliver our services: Process orders, manage your account, and fulfill your requests (e.g., sending products, responding to inquiries).
- To improve our Website and services: Analyze user behavior to enhance website performance, design, and functionality.
- Marketing and communication: Send you promotional content, newsletters, and product recommendations (only if you’ve opted in to receive them).
- Legal obligations: Comply with legal, tax, and regulatory obligations.
You may withdraw your consent for marketing communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.
5. Lawful Basis for Data Processing
We process your personal data based on the following legal grounds:
- Contractual necessity: To perform a contract with you (e.g., processing orders, providing customer support).
- Consent: When you opt-in to receive newsletters or marketing communications.
- Legitimate interests: For the purpose of improving our services, marketing, and preventing fraud.
- Legal obligations: To comply with applicable laws and regulations.
6. How We Store Your Data
We store your personal data securely. All data collected is stored within secure databases, protected by industry-standard encryption protocols. Access to your data is limited to authorized personnel only.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example, transaction data is retained for financial and tax reporting purposes as required by law.
7. Sharing of Your Data
We do not share your personal data with third parties, except in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our Website, processing payments, and fulfilling orders. These service providers are required to protect your data and use it only for the purposes for which it was provided.
- Legal Requirements: We may disclose your personal data to law enforcement or government authorities if required by law, to comply with legal obligations, or to protect the rights, property, or safety of our company, customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal data may be transferred as part of that transaction. We will notify you before any such transfer occurs.
8. Data Security
We take the security of your personal data seriously and implement a range of physical, technical, and organizational measures to protect your information from unauthorized access, use, alteration, or destruction. This includes encryption, firewalls, and access controls.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data. If you have any concerns, please contact us at urtejltd@gmail.com.
9. Your Rights Under GDPR
As a data subject, you have the following rights under GDPR:
- Right to Access: You have the right to request access to the personal data we hold about you and obtain information about how we process it.
- Right to Rectification: You have the right to correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure (“Right to be Forgotten”): You can request that we erase your personal data when it is no longer necessary for the purposes for which it was collected.
- Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain situations (e.g., when you contest the accuracy of your data).
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another service provider.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
To exercise these rights, please contact us at urtejltd@gmail.com. We will respond to your request in a timely manner, in accordance with GDPR.
If you are not satisfied with our response or how we handle your personal data, you have the right to lodge a complaint with the relevant supervisory authority in your country.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our Website to enhance your browsing experience, analyze website usage, and personalize content. For more details, please refer to our Cookie Policy.
You have the ability to control and manage cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our Website.
11. International Data Transfers
As part of our services, your personal data may be transferred to, stored, or processed in countries outside the European Economic Area (EEA). If such a transfer occurs, we ensure that appropriate safeguards are in place to protect your data, such as using Standard Contractual Clauses approved by the European Commission or ensuring that the third-party provider adheres to the Privacy Shield Framework.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Urte J Ltd
Caterina Str. 6,
Cyprus
Email: urtejltd@gmail.com