Terms & Conditions

Terms and Conditions of Use

Effective Date: January 22, 2025

Welcome to EssentialOilRollers.com, owned and operated by Urte J Ltd. By accessing and using our website, you agree to comply with the following Terms and Conditions (“Terms”). Please read these Terms carefully before using the website. If you do not agree to these Terms, please refrain from using our services.

1. General Information

  • Business Name: Urte J Ltd
  • Website Name: EssentialOilRollers.com
  • Business Address: Caterina Str. 6, Cyprus
  • Email: urtejltd@gmail.com

2. Use of the Website

By accessing EssentialOilRollers.com, you confirm that you are at least 18 years of age and legally able to enter into a contract. You agree to use the website in accordance with all applicable laws and regulations. You are solely responsible for any activity under your account, including maintaining the confidentiality of your account details.

Prohibited Conduct: You agree not to use the website for any unlawful or prohibited purpose, including but not limited to:

  • Impersonating any person or entity
  • Transmitting harmful or malicious content (viruses, malware, etc.)
  • Engaging in unauthorized access to the website, servers, or databases

3. Products and Availability

  • Product Descriptions: We strive to ensure that all product descriptions, prices, and images on the website are accurate and up to date. However, we do not warrant that any descriptions, prices, or images are complete, error-free, or reliable.
  • Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products you can purchase or to discontinue products at our sole discretion.
  • Pricing: Prices listed on the website are in USD, EUR, or GBP as specified, excluding any applicable taxes or shipping charges. Prices may be subject to change without notice, but changes will not affect orders already placed.

4. Orders and Payment

  • Placing an Order: When you place an order through the website, you are making an offer to purchase the selected products at the stated prices. We reserve the right to accept or reject your order at our discretion.
  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email is only an acknowledgment that we have received your order, not a confirmation that the order has been accepted.
  • Payment Methods: We accept payments via major credit/debit cards and other payment methods as specified on the website. You are responsible for ensuring that all payment information is accurate and up to date.
  • Billing Information: You agree to provide accurate billing information, including name, address, email, and payment details. If any of your details change, please update them promptly.
  • Taxes: All applicable sales taxes or VAT will be added to your order at the checkout, as required by local laws.

5. Shipping and Delivery

  • Shipping Information: We offer shipping to multiple locations worldwide. Shipping costs will be calculated at checkout based on your shipping address.
  • Delivery Time: Delivery times may vary based on your location and the shipping method chosen. While we aim to deliver orders within the estimated timeframes, we cannot guarantee exact delivery dates.
  • Shipping Delays: We are not responsible for delays caused by third-party couriers, customs, or any other factors beyond our control.

6. Returns and Refunds

  • Return Policy: We accept returns of unused, unopened products within 14 days from the date of delivery. The product must be returned in its original condition and packaging.
  • Refund Process: Upon receiving the returned product, we will issue a full refund to the original payment method, excluding the cost of shipping. Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
  • Defective Products: If you receive a defective or damaged product, please contact us at urtejltd@gmail.comwithin 7 days of receiving the product. We will offer a replacement or full refund based on your preference.

7. Intellectual Property

  • Ownership of Content: All content on EssentialOilRollers.com, including but not limited to text, images, graphics, logos, videos, and software, is the property of Urte J Ltd or its licensors and is protected by copyright laws.
  • Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial use only. You may not reproduce, distribute, or otherwise use the content on this website for commercial purposes without explicit permission from us.

8. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in the Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Urte J Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or the products purchased, including but not limited to lost profits, loss of data, or personal injury.

We make no representations or warranties regarding the accuracy, reliability, or completeness of the content on this website, and we disclaim all warranties, whether express or implied, regarding the website’s performance or any goods purchased through it.

10. Indemnification

You agree to indemnify, defend, and hold harmless Urte J Ltd, its affiliates, employees, agents, and licensors from any and all claims, damages, losses, and expenses (including legal fees) arising out of your use of the website, your breach of these Terms, or your violation of any applicable laws.

11. Modifications to the Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective as of the date they are posted on this page. It is your responsibility to review these Terms regularly. Continued use of the website following any changes to the Terms constitutes your acceptance of those changes.

12. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of Cyprus.
  • Dispute Resolution: In the event of a dispute arising from or in connection with these Terms, the dispute shall be resolved through mediation or, if necessary, arbitration in Cyprus. If arbitration is not successful, the dispute may be resolved in the competent courts of Cyprus.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Urte J Ltd
Caterina Str. 6,
Cyprus
Email: urtejltd@gmail.com

By accessing or using EssentialOilRollers.com, you agree to abide by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use the website or purchase products from it.